New Shop Your Way Member Assist

This post may contain affiliate links. Read my disclosure policy here.

by on April 24, 2014

This is a sponsored post. I am a Shop Your Way blogger and all opinions are my own.

imageThere is a new Shop Your Way program to help make shopping even easier. Through the new Member Assist program, you can easily connect with your favorite expert associate at your nearest Sears store. Just go to, or if you are on the go, you can use the Shop Your Way mobile app.

You can ask any product- or service-related questions – from the best Mother’s or Father’s Day gifts to details on the washing machine you just purchased. You can even share photos – and that associate will directly respond with answers to your service or product questions. I would have loved this service when we bought our dishwasher from Sears last year!


Here’s How to Get to Member Assist:

  • Sign in to your Shop Your Way account via or the mobile app
  • Choose the Member Assist app
  • Select your local store
  • Choose the store department best suited to answer your question
  • Choose your store associate
  • Text/Message/Request a call from your store associate
  • Store associate will respond to your inquiry

This service is available for over 400 Sears store nationwide, so head over to check out if your store is participating and enjoy getting answers at your fingertips!


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  • lovenerdmaggie

    This definitely looks like a helpful app. I love all the ways technology can make our lives easier.

  • Ashley

    I would totally love to be one of the people assisting others. Ha. I love giving recommendations and helping other people with questions. I love that a store associate will call or text me to answer my questions. What a great app!

  • Nicole E.

    This sounds really helpful! I love apps that make my shopping easier!

  • daisy

    I love Shop Your Way! Such an awesome app too.

  • Jen

    This looks like a great app and a nice addition to the SYW Rewards program.

  • valmg

    It will be great to be able to ask the store questions without having to go here!

  • kathleen kennedy leon

    Love to get rewards when I shop–feels likes like a bonus to me-thanks for sharing

  • erin

    I love rewards! What a great app. Thanks for sharing.

  • Mama to 5 Blessings

    Love to get rewards when I shop, this sounds like an awesome app!

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