FREE OPI Nail Polish!

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by on June 13, 2009

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Take this coupon in to any Beauty Brands store and get a FREE full size bottle of OPI nail polish ($9.95 value) or a FREE full size American Crew Shave Cream ($13.49 value).

That shave cream would probably make a great Father’s day gift!

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  • Tina

    I went to the store in Ahwatukee, Arizona tonight (Monday 6/15). The clerk said that they are not offering the nail polish (even tho they had a full display on the counter) but they will subtitute a small body spray. Then, they refused to honor the coupon because I was not signed up on their mailing list. They were very rude about it. It started with the one clerk then another one came up and really made me feel like a criminal. I even had my son with me. This was my first experience with Beauty Brands and definitely my last.

  • http://www.savingcentswithsense.net Melissa

    Wow, that is horrible! I haven’t shopped at Beauty Brands, but your experience doesn’t make me want to go out of my way to try it! Sorry to hear about that!

  • Tina

    Melissa:
    Just wanted to update you. After my ordeal last night, I fired off an email to the corporate office. Below is the reply I received which made me feel alot better. It is nice to know that customer service is still valued. Below is the response from Beauty Brands Corp office:

    Dear Tina,
    Thank you for taking the time to email us your experience at our
    Ahwatukee location. I assure you this is NOT the level of customer
    service Beauty Brands expects our associates to provide.
    Regardless of where or how you received the coupon offer we should have accepted it and taken care of you; for that I am very sorry. I am also very sorry you were put through the third degree.
    I have forwarded your email to our District Manager of the Phoenix
    market and she will address your shopping experience with the associates in this location.
    We appreciate any and all feedback from our customers and we also
    appreciate the opportunity to correct our mistakes.

  • http://www.savingcentswithsense.net Melissa

    Thanks for the update! That is a great email from customer service and it seems like they truly care about their customers. I’m curious, did you actually get the free product?

  • Tina

    I did not get the free product when I originally went in. The corporate office did offer to send me a coupon for the nail polish but I declined (respectfully). I did not what to go back to that one store.

  • http://www.savingcentswithsense.net Melissa

    I don’t blame you for not wanting to go back. Glad they offered you the coupon, but I can understand turning it down.

  • donna

    I took this coupon to Beauty Brands in Blue Springs, Mo. They would not give me a nail polish but I did get a choice of Crew or OPI body splash. Still a Great deal.

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